311 Summary for 2022: Service calls from East Boston to City Hall — parking worries dominated complaints

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Source: EastBoston.com compilation based on data from Boston 311

Service requests related to parking enforcement were the top type of calls from East Boston for Calendar Year 2022.
The cellphone-based “Citizens Connect App” was the most popular way of contacting City Hall for East Boston issues. But almost half that amount came in the form of a simple phone calls according to 311 data.
The city department that responded most to East Boston service requests was the Boston Transportation Department according to 311 data for the calendar year 2022.
East Boston