BOSTON – Tuesday, January 25, 2022 – Mayor Michelle Wu today announced the appointment of Enrique Pepén as the director of the Mayor’s Office of Neighborhood Services (ONS) and John Romano as the new deputy director. Additionally, Mayor Wu announced hirings for three vacant positions, including Nathalia Benitez as the East Boston Liaison, Chulan Huang as the Chinatown, Downtown, and Leather District Liaison, and Ciara D’Amico as the North End, West End, and Waterfront liaison. They will work to encourage, facilitate and maximize citizen input and participation through service requests, neighborhood meetings, mailings, and emergency responses.
“Our Neighborhood Services team is the heartbeat of delivering city services, ensuring we are connected across every neighborhood and community,” said Mayor Michelle Wu. “I’m so grateful for their leadership and hard work to empower every resident and make Boston a city for everyone.”
The Office of Neighborhood Services also filled three vacant liaison roles. Nathalia Benitez will serve as the East Boston Liaison, Chulan Huang as the Chinatown, Downtown, and Leather District Liaison, and Ciara D’Amico as the North End, West End, and Waterfront liaison. They will distribute information and facilitate the delivery of services in collaboration with City departments to the constituents of their respective neighborhoods.
Nathalia Benitez
Nathalia Benitez was born in Colombia, migrated to Spain at the age of four, and then moved to the U.S. at age twelve. She went on to graduate from the University of Massachusetts Boston with a Bachelor of Arts in Political Science with distinction.
“I have always enjoyed being a resident of the vibrant East Boston community and am honored to now serve the neighborhood as the East Boston liaison,” said Nathalia Benitez. “I look forward to working alongside the people of my community to ensure that Eastie remains an inclusive and beneficial place for everyone.”
Benitez enjoys indulging in the growing restaurant scene throughout the city as well as volunteering and working with local political organizations and campaigns.
ABOUT THE MAYOR’S OFFICE OF NEIGHBORHOOD SERVICES
The Mayor’s Office of Neighborhood Services (ONS) encourages, facilitates and maximizes citizen input and participation through service requests, neighborhood meetings, mailings, and emergency responses. To report non-emergency issues to the City, residents are encouraged to connect with BOS:311 by dialing 3-1-1 or by downloading the free BOS:311 app on iOS or Android platforms.
